Frequently Asked Questions
Yes no problem at all.
Yes, no problem. Depending on the construction of your home and location of the aerial we can run extra aerial points either internally or externally to any part of your home.
Trees can and quite often do affect the signal received, and may require your dish or aerial to be moved to resolve this.
The main difference is that freeview/Freesat has no monthly subscription but not as many channels either.
Many new build houses have the aerial cabling fitted by the builders but not connected to an aerial. It may be possible to fit an aerial in a loft space, if signal is an issue you may need an amplifier.
Freeview is built into many new televisions available these days. We do not supply Freesat receivers these can however be cheaply purchased at reputable retailers. We are more than happy to recommend retailers and equipment for you to purchase ready for us to install.
Yes no problem.
We do not repair any equipment sorry.
No of course not, you can source your own brackets for the installation and we can reuse an existing bracket but the equipment we supply and use are tried and tested over time and provides excellent secure mounting for your TV. In many circumstances it is more effective for us to supply the brackets rather than you buy then yourself. All options will be discussed with you when we visit to give you our no obligation, free quote.
We provide a 12 month parts and labour guarantee as standard on all new aerial installations and all other work supplied and installed by us.
Our company is fully insured to a value well exceeding the worth of any property we undertake work in; our policy is maintained with a specialist company tailoring insurance for skilled tradesmen. This is more than adequate, and typically higher than most similar businesses within our industry.
In short, no there aren’t. We’ll be able to provide an accurate estimate for all new aerial installations and standard Freesat and Freeview installations including non-standard complex satellite installations and “problem solving” jobs; we’ll be happy to come over and take a look at any job so we provide a really accurate estimate free of charge.
Use our email, website contact form or phone number to get in touch and share as much information about your project as you are able to. We’ll then be able to arrange a no obligation visit to your home to supply the quote. We do not give quotes over the phone.
Yes, in short; we try as much as we can to work round your requirements and arrange appointments for the most convenient time for you.
We will provide you with a quotation detailing the recommended works to be carried out, and the total price, inclusive of VAT. Normally, that’s the price you pay, done and dusted. In the unlikely event of us finding unexpected complications, we’ll be sure to discuss these with you at the time, guide you through the most economical fixes and options plus no increase in quoted price will be made unless specifically agreed with you.
This is highly unlikely but rest assured that all you need to do is call our office and we’ll get an engineer out to take a look ASAP. There’s no charge for any work we do to fix issues with our work or equipment whilst it is still under guarantee.
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Discuss your Audio-Visual Project with us now!
Our competitive pricing and expert knowledge of the surrounding areas means our aerial installs are tailored to your property. we offer free onsite quotations, all our work is guaranteed for 12 months from date of install & all our equipment is LTE/4G compliant.